01 FAQ What is the Telehealth Service Implementation Model (TSIM)?

It’s the only project management software designed specifically for telehealth service design and implementation.  The systematic approach utilizes a proven process for navigating the unique requirements of standing up a new telehealth program.

02 FAQ What makes TSIM unique over other project management software solutions?

This software was designed specifically for telehealth with leading health systems that features:

Intake Form: Captures all the information necessary to process new telehealth service request

Project Scoring:  Simple way to assign value to projects and keep the organization focused

Validated Process: Structured, systematic, and validated framework for delivering high quality service

03 FAQ Are you able to configure TSIM to communicate through our email system?

Yes, we’ll configure your email to log and track correspondence through your email system.  Outlook and Gmail are easily configurable.

04 FAQ Are we able to implement the TSIM solution in the Cloud or On-Prem?

We recommend in the Cloud (AWS with redundancy to Azure) but can also support on-premise implementation if favored.

05 FAQ Does TSIM manage any PHI?

No, TSIM doesn’t manage any PHI.

06 FAQ Are we able to make modifications to the fields/ software?

Yes, we can show you how to make modifications and/ or we can make the changes to meet the needs of your health system.

07 FAQ What type of time and resource commitment does it take to set up TSIM?

It takes about 5 hours to upload the department/ service lines, current sites/ contacts, and current projects/ services.  A technical and clinical resource are all that is needed to configure.

08 FAQ What are the benefits of TSIM?

Manage the request pipeline: Standardized scoring systems allow you to systematically evaluate the viability and priority of proposed telehealth programs without resorting to guesswork.

Implement with a proven workflow: A field-tested process for successful telehealth service implementation. Track projects through all phases, from program request to post-launch reviews and quality control. More value can be attained with each investment when projects are more efficiently identified through a systematic process.

Keep everyone on the same page: A scalable implementation process facilitates working across multidisciplinary teams by assigning tasks, setting deadlines, and tracking progress through an intuitive user interface.

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